Privacy Policy

Introduction

boldvisionix Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our finance management services.

This policy applies to all personal data processing activities carried out by boldvisionix in connection with our business operations and services.

Data Controller Information

The data controller responsible for your personal data is:

Data Collection

We collect and process various types of personal data depending on how you interact with our services. The data we collect includes:

• Contact Information: Name, email address, phone number, postal address, and organisation details when you contact us or request our services
• Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our website
• Communication Records: Records of correspondence, support requests, and consultation notes
• Professional Information: Job title, company information, and professional requirements when relevant to our services
• Financial Data: When using our services, we may process financial information necessary for providing finance management tools

We collect this information through direct interactions, automated technologies, and third-party sources as necessary for our business operations.

How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests and legal obligations:

• Service Provision: To provide, maintain, and improve our finance management tools and services
• Customer Support: To respond to your enquiries, provide technical support, and resolve issues
• Communication: To send service-related communications, updates, and important notices
• Legal Compliance: To comply with applicable laws, regulations, and industry standards
• Business Operations: To analyse usage patterns, improve our services, and develop new features
• Marketing: With your consent, to send promotional materials and information about our services

The use of your data is always proportionate and limited to what is necessary for the specified purposes.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with any merger, acquisition, or sale of company assets
• Consent: When you have given explicit consent for specific sharing purposes

All third parties are required to maintain appropriate security measures and use your data only for specified purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Service Data: For the duration of your relationship with us and for a reasonable period thereafter
• Communication Records: Typically for 7 years for business and legal purposes
• Website Analytics: Usually for 26 months or as configured in our analytics tools
• Marketing Data: Until you withdraw consent or we no longer have a legitimate interest

After the retention period expires, we securely delete or anonymise your personal data.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

• Access: The right to request copies of your personal data
• Rectification: The right to request correction of inaccurate or incomplete data
• Erasure: The right to request deletion of your personal data in certain circumstances
• Restriction: The right to request limitation of processing in certain situations
• Portability: The right to receive your data in a structured, machine-readable format
• Objection: The right to object to processing based on legitimate interests or direct marketing
• Withdraw Consent: The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection and security
• Incident response and breach notification procedures

While we strive to protect your personal data, no method of transmission over the internet is completely secure.

International Data Transfers

As we operate within the European Union, your personal data is primarily processed within the EU/EEA. If we need to transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules or certification schemes

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data in accordance with applicable law.